YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT……Old Mission Peninsula
T led the team as they walked through the Old Mission Point Lighthouse Park in Traverse City, Michigan. It was a crisp morning with small flurries of snow falling in early April. The cold was lingering far longer than most wanted, but the cold was sheltering the 5-Man Team from an onslaught of tourists.
Team Leader: T
First Defense-Man: Test Drive
Second Defense-Man: Rusty
Rear Security: Coach
She said, “we closed our last meeting in agreement to engage a newer method in documenting our mission. We are an Element, an elite 5-Man Team, and are on a path to create ideas to help our users emulate and improve upon what we can share with them. Freelance, you are on Point.”
“Let’s review the first knowledge level of Mission Casino,” Freelance said. “I know it is a model used in the categorization of knowledge. We are going after learning levels so that our users can follow a progression from entry level through expert level of learning.”
“Have no doubt,” Freelance said, “each team member will find their own method to perform their role, and that method is personal. As we iterate through a total of five levels of learning we must empathize with the user as they act and react upon their calling. If their input is to become singular, our basis must accept their input for what is needed to get the job done.”
“What does all that really mean to you Freelance?” Coach asked.
Freelance was not caught off guard by the question. “Boiled down, you can tell a member of an Element, but you can’t tell them much!”
“Bravo!” T said, and started clapping. “It is not because we are cocky, it is because our purpose is to offer up our unique experiences.”
Rusty chimed in with, “creating a willingness toward action will often determine how well the team functions together. We don’t get too far without it.”
“Exactly!” Freelance said. “Now that we have done a few mental calisthenics, our minds should be warmed up.”
“I like the warm-up tactic,” Test Drive said.
“Funny that you like it, as I learned it from you,” Freelance said with a grin. “Now, what are the parts and pieces that make up the Element?”
“I have the First Defense-Man position,” Test Drive said. “The moving parts of a 5-Man Team include five team member roles.” He carefully wrote out the following on a Post-It note with ink strokes that showed off a mastery of calligraphy.
Test Drive took great pride in his tactile knowledge used in artful creation or expression. He worked in wood, steel, and stone with the same ease as paper and ink. He thought that a plinth of Italian Carrara marble, a point chisel and a brass hammer would have done the same job, but might take more time than the team was willing to provide him.
“I am in the Second Defense-Man position,” Rusty said. “Supporting agents are critical for a mission’s success.” He filled out two Post-It notes.
Border Crossing Guard
“The Prober is an operative sent to test the border patrols, or framework, of the Design Thinking project work prior to sending our team onto the next mission phase,” Rusty said. “They meet with the Border Crossing Guard, used to facilitate checkpoint interviews at the end of each Design Thinking phase.”
“Rear Security present,” Coach said. “I can think of two additional supporting agents available to round out our list.” Two more Post-It notes were added to the collection.
“The Merchant is an agent that has expert level techniques to acquire, create, document, categorize, and store intelligence information about human performance,” Coach said. “They are a wealth of support when performing Design Thinking project work.”
Coach continued. “The Cobbler is an agent that is skilled at creating personnel intelligence dossiers. Our Cobbler for this mission, codename Talent Scout, has a unique ability to study dossiers and select team members that are likely to have skills to meet mission criteria. And with that said, we can conclude our meeting.”
Design Thinking [Ideate] Chapter 14 is up in our next issue. You are on the team, so please comment on this issue to add additional experiences that can be drawn from to create a solid project definition.